Please enter your username or email address. You will receive a link to create a new password via email.

1) Enter your email address.
2) Click “Get New Password”
3) Click the link that comes in your email.
Wait for the email – it may take a few minutes; email is not instant.
Check your SPAM folder.
Refresh your email (if using a web-based client) or “Get Messages” if using a desktop client (exact verbiage varies by client). Most desktop email clients are setup to only poll the mailbox on the server for new messages every xx minutes, so if it hasn’t been checked yet, the email definitely won’t be there yet.

If it’s still not there after ~20 minutes, come back here and repeat 1-3.

These are 1-time/expiring password reset links.
If you get the email tonight but don’t click on it until 3 days later, the link will be broken and you’ll need to request a new link.
If you get impatient and falsely assume the email isn’t coming and then request a link a second time, the 1st link will no longer work. This happens more often than you might imagine. Someone clicks GetNewPassword, but they don’t see the email immediately, so they submit it again. In the meantime, the first email comes in and they click it, but now it doesn’t work. If you submit this 2 (or 3, or 4, or 10) times, only the _last_ link generated and sent in email will work.